Language Access Planning
A Language Access Plan Your Staff Can Actually Follow
We draft, update and audit language access plans for agencies, health systems and grantees, so people with limited English proficiency get the same service as everyone else, and your organization meets Title VI and Section 1557.
What We Deliver
Everything a Complete Plan Needs
Each deliverable is written for the people who use it: program managers, front-desk staff and the residents or patients you serve.
Four-Factor Analysis
Who you serve, how often, how important the service is and what resources you have, based on Census, school and program data.
Threshold Languages
A clear list of languages that trigger written translation, with the data and rules behind each one.
Vital Document Inventory
Every notice, form and web page ranked by impact, with a translation schedule and budget.
Staff Procedures
Step-by-step guides for identifying language needs, using "I speak" cards and reaching an interpreter.
Training
Short sessions for frontline staff and managers on working with interpreters and serving people with disabilities.
Monitoring and Reporting
Metrics, complaint handling and an annual update cycle, ready for grant and compliance reports.
How It Works
From First Call to Adopted Plan
Discover
We review your current plan, data, contracts and complaints, and interview program leads.
Listen to the Community
Short, paid listening sessions with community organizations in your top languages.
Draft
A plain language plan with procedures, a document inventory and a budget.
Adopt and Train
We present to leadership, train staff and translate the public summary into your threshold languages.
Already Have a Plan?
Get a Gap Review in Two Weeks
Many plans were written years ago and no longer match the community. We compare yours with current demographics, federal guidance and your actual practice, then give you a ranked list of fixes.
- Demographic refresh with the latest ACS data
- Web and document spot check for translated vital content
- Accessibility check for people with disabilities
- A one-page summary for leadership
Free Download
Language Access Plan Checklist
12 questions to see where your plan stands today. Used by program managers before a compliance review or grant renewal.
Frequently Asked Questions
Who Needs a Language Access Plan?
Any organization that receives federal funding, including state and local agencies, health systems, schools and many nonprofits.
How Long Does It Take?
Three to six weeks for a new plan. A gap review of an existing plan takes about two weeks.
Do You Also Provide Translation and Interpreting?
Yes. The same team can translate your vital documents and provide interpreters, though you are never required to buy both.
Is Your Plan Ready for Review?
Book a free 30-minute call. We will tell you where your plan stands and what to fix first.